Bilingual Spanish/English Customer Service Representative -Producer Services
Company: Sunrise System Inc
Location: Phoenix
Posted on: June 28, 2025
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Job Description:
Job Title: Bilingual Spanish/English Customer Service
Representative -Producer Services Job ID: 25-08765 Location:
Phoenix, AZ Duration: 06 months on W2 contract Job Hours of
operation 7:30am-8:00pm central time Job Schedule-Some Saturday
hours may be required. Job Schedule-five days on site. TEMP TO PERM
Job Hours-40 hours Interview process- 1 Interview - Onsite/WEBEX
Job Summary: The Producer Services Representative role supports the
Producer Services contact center by servicing customers through
inbound/outbound calls and emails. Ideal candidates thrive in a
fast-paced environment, demonstrate attention to detail, excel in
communication, and possess strong problem-solving skills. The
primary goal is to deliver exceptional customer experiences. In
addition, assisting with functions that include but is not limited
to: Qualifications: Minimum of high school diploma or equivalent;
college degree or currently pursuing is preferred. 3-5 years'
experience of Insurance background Customer- focused mindset and
dedication to providing exceptional service to employees Previous
experience in a high-volume contact center with a focus on decision
making, problem solving and delivering superior customer service is
a plus! Outstanding, effective, and service focused communication
skills, both verbal and written Proficient in computer skills,
multi-application navigation and multi-tasking Accepts
accountability ABOUT Client INSURANCE Client Insurance Company of
America is a Client company and a leading provider of supplemental
accident, health, disability, and life insurance products in North
America. Headquartered in Chicago, with satellite office in
Columbia, SC, Client is celebrating over 100 years in business. We
are committed to making the world of supplemental insurance easy to
access and understand. The company has an A rating by the Better
Business Bureau and an A (Superior) financial strength rating by
A.M. Best. We are ranked by VIQTORY as the number one Military
Friendly® Employer in 2023 (over $1 billion revenue category),
marking Client's twelfth consecutive year on the Top 10 list. We
pride ourselves on approaching all situations with a Positive
Mental Attitude (PMA) and encouraging collaboration. ABOUT Client
Client is a world leader in insurance. With operations in 54
countries, Client provides commercial and personal property and
casualty insurance, personal accident and supplemental health
insurance, reinsurance, and life insurance to a diverse group of
clients. The company is distinguished by its extensive product and
service offerings, broad distribution capabilities, exceptional
financial strength, underwriting excellence, superior claims
handling expertise and local operations globally.
Keywords: Sunrise System Inc, Sun City West , Bilingual Spanish/English Customer Service Representative -Producer Services, Customer Service & Call Center , Phoenix, Arizona
