Construction (BI/PD) - Sr. Claim Representative/Consultant
Company: The Hartford
Location: Scottsdale
Posted on: January 22, 2026
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Job Description:
Sr Representative Claims - CH08BE Consultant Claims - CH08CE
We're determined to make a difference and are proud to be an
insurance company that goes well beyond coverages and policies.
Working here means having every opportunity to achieve your goals –
and to help others accomplish theirs, too. Join our team as we help
shape the future. The Senior Claim Representative/Claim Consultant
is a claim handling role within Complex Claims Unit - Construction
(BI/PD). CCU is a highly specialized claim organization. This role
is responsible for the management of construction related general
liability claims in ECOS involving bodily injury and property
damage. Claims are often associated with complex fact patterns
requiring contract analysis and coverage issues. These claims also
commonly involve litigation along with higher exposures. The Claim
Consultant is accountable for delivering superior customer service
and successfully investigating, reserving, recommending, and
implementing strategies to resolve claims consistent with corporate
claim standards, policies, and procedures and statutory, regulatory
and ethics requirements. RESPONSIBILITIES : The Sr. Claim
Representative/Claim Consultant will demonstrate the ability to
timely manage medium to high exposure accounts exhibiting detailed
claim knowledge with a well-reasoned analytical focus and a claim
resolution strategy. Other responsibilities include: Provide
proactive communications to customers and business partners in the
management of claims; Respond to inquiries from customers and
provide superior customer service; Review and analyze complex
policies and coverage parts; Write and articulate coverage
positions; Conduct investigations regarding claims and/or lawsuits;
Manage litigation and counsel, inclusive of litigation planning,
budgeting, and implementing a liability resolution strategy Make
liability and damages assessments; Pursue coverage and liability
risk
Keywords: The Hartford, Sun City West , Construction (BI/PD) - Sr. Claim Representative/Consultant, Customer Service & Call Center , Scottsdale, Arizona
