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Allstate Insurance - Licensed Customer Service Agent

Company: Allstate Insurance Agency - Terrie Greene
Location: Mesa
Posted on: February 17, 2026

Job Description:

Job Description Job Description Benefits: Bonus based on performance Dental insurance Health insurance Paid time off About the Role: Join Allstate Insurance Agency - Terrie Greene as a Licensed Customer Service Agent in Mesa, AZ! This exciting opportunity allows you to help clients protect what matters most with top-notch service and support in a dynamic insurance environment. Responsibilities: Provide exceptional customer service by addressing inquiries and resolving issues promptly. Assist clients in selecting appropriate insurance coverage based on their needs. Process policy changes, renewals, and claims efficiently. Maintain accurate records of customer interactions and transactions. Educate clients about policy features and benefits to enhance their understanding. Collaborate with team members to achieve sales and service goals. Stay updated on industry trends and product offerings to provide informed recommendations. Utilize CRM software to manage customer relationships and track sales leads. Requirements: Valid Arizona insurance license (Property & Casualty) required. Previous experience in customer service or insurance preferred. Strong communication and interpersonal skills. Detail-oriented with excellent organizational abilities. Proficient in using technology and CRM systems. Ability to work in a fast-paced environment and manage multiple tasks. Positive attitude and a passion for helping others. High school diploma or equivalent; college degree is a plus. About Us: Allstate Insurance Agency - Terrie Greene has been serving the Mesa community for over a decade, providing reliable insurance solutions tailored to individual needs. Customers appreciate our commitment to transparency and personalized service, while employees enjoy a collaborative and supportive work environment that fosters growth and success. Flexible work from home options available.

Keywords: Allstate Insurance Agency - Terrie Greene, Sun City West , Allstate Insurance - Licensed Customer Service Agent, Customer Service & Call Center , Mesa, Arizona


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