Field Service Technician II
Company: Orion Talent
Location: Phoenix
Posted on: April 18, 2024
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Job Description:
Orion Talent, a customer-centric company focused on helping
people discover meaningful careers and businesses grow by finding,
delivering, and engaging the best talent around the world, is
currently recruiting for a Field Service Technician II position
with the global leader in retail loss prevention, operations
management, and analytics.
Position Details
Location: Phoenix, AZ
Compensation: $25-$28/hr depending on qualifications and
experience!
Shift: Mon-Friday 1st shift, a standard work schedule will be set,
although some jobs may require an earlier/later start or night
scheduled work
Travel: This is a field service position with regular travel (up to
70%) to customer service or installation projects. 10% - 25%
overnight travel to support projects may be required. Company will
provide vehicle, lodging, company card and cover all associated
travel costs.
Benefits: Attractive total compensation package; Flexible schedule;
Comprehensive healthcare benefits including medical, dental, and
vision coverage; Life/ADD/LTD insurance; FSA/HSA options; 401(k)
Plan with employer match; Generous paid time off policy; Observance
of 11 paid company holidays
Position Description
As a Field Service Technician II, you will be responsible for
training, quality control, in addition to troubleshooting and
support while delivering an outstanding level of service and
support essential to ensuring the satisfaction of our valued
customers. Responsibilities will include:
--- Work under the supervision of the Field Services Manager and
guidance of Field Services Engineer.
--- Install, service, and troubleshoot the Company's Cart
Containment and other Systems.
--- Perform Preventive Maintenance of the Company's Cart
Containment and other Systems.
--- Complete any service and repair work orders, primarily within
your assigned areas as they arise.
--- Make substantive and comprehensive decisions on job sites
regarding appropriate work needed to remedy system issues.
--- Perform multiple tasks in a fast-paced environment, pay
attention to detail, while remaining highly organized and
efficient.
--- Assistance in the training of Field Services Technicians, ASP
and Contractors.
--- Take and follow through on directions and instructions while
remaining customer focused.
--- Adhere to the Company's standard operating procedures.
Position Requirements
--- This is a great opportunity for US Navy Electronics
Technicians, Fire Control Techs, etc. to use their skillset in a
rapidly growing company in a steadfast field! To perform this job
successfully, an individual must be able to perform each essential
duty satisfactorily.
--- Minimum 3+ years of experience directly related to the
installation of devices in a retail environment such as point of
sale systems or security camera systems.
--- Minimum 2 years of experience in electrical and low voltage
devices, concrete cutting, bending, and running conduit, and
running wires through walls and ceilings; and experience with
power. tools and scissor lifts.
--- Be customer focused and a good problem solver.
--- Ability to perform multiple tasks in a fast-paced environment,
pay attention to detail, be highly organized and efficient.
--- Ability to take directions and follow through on
instructions.
--- Experience as a general contractor or related fields is highly
desirable.
--- Ability to travel up to 70% of the week, mostly driving,
including overnights.
--- Ability to work extremely flexible hours and weekends to
complete installation, service and maintenance of the Company's
systems.
--- Valid driver's license and a clean Motor Vehicle Record (MVR)
and the ability to maintain a positive driving record throughout
employment.
Keywords: Orion Talent, Sun City West , Field Service Technician II, Engineering , Phoenix, Arizona
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here to apply!
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