Home Lending Branch Manager
Company: Flagstar Bank
Location: Phoenix
Posted on: April 15, 2024
Job Description:
The Home Lending Sales Manager will proactively identify,
develop and maintain a quality network of business relationships
that serves as a source of referrals for new mortgage lending
opportunities. Interview new and existing customers to determine
their loan needs and advise those customers of appropriate
products, terms, and pricing while gathering any additional
required data. Generate complete mortgage applications, ensure
appropriate procedures and policies are followed, while meeting
sales goals and objectives. In addition, recruits, hires, coaches,
counsels subordinate sales team and monitor sales activities within
their sales team.Job Responsibilities:
- Originate mortgage loans that meet Flagstar bank credit and
underwriting requirements. - Perform all origination tasks in
accordance with industry and regulatory guidelines and
requirements. - Achieve sales and referral goals by developing a
world class customer experience. - Refer clients to other Flagstar
business partners so that they may explore obtaining additional
financial products and services that Flagstar offers (i.e. retail
banking products, investments, commercial services). - Market to
and manage referral relationships. - Referral relationships include
realtors, builders, professional and personal contacts. -
Participate in in business related development opportunities
community efforts to promote home ownership. - Proactively seek
ways to develop and expand customer relationships in order to
achieve branch and personal goals.
- Recruit, hire, develop, lead and retain high quality loan
officers. - Monitor sales activity within the sales team. -
Responsible for conducting training for any new hire or existing
hires in both skills development and product training. - Manage
sales team to ensure development of relationships with referral
sources to obtain mortgage leads. - Maintain a broad understanding
of products, guidelines and pricing strategies. - Champions
adherence to quality.
- Provide status updates and assist processing with the
collection of any trailing borrow documentation needed to complete
loan processing and closing.
- Attend Flagstar required production meetings. - Attend/complete
all Flagstar and industry required training. - Actively participate
in opportunities to expand knowledge, influencing and interpersonal
skills. Professional development of loan officer team.
- Ensure compliance with applicable federal, state and local laws
and regulations. Complete all required compliance training.
Maintain knowledge of and adhere to Flagstar's internal compliance
policies and procedures. Take responsibility to keep up to date
with changing regulations and policies.
Job Requirements:
- 3+ years of mortgage loan origination experience in current
market conditions
- 2+ years' experience leading, managing, motivating and
developing a Loan Officer team to meet and exceed assigned goals
within a results driven environment
- Must meet and comply with all requirements set forth in the
SAFE Act, including by not limited to successful completion of the
required background checks and obtaining a Unique Identifier for
the NMLS
- Ability and desire to recruit, coach and mentor loan
officers
- Excellent sales presentation and marketing skills
- Knowledge of conventional and /or government guidelines
- Knowledge of processing underwriting and or closing
procedures
- Ability to analyze and comprehend complex financial data and
provide financial alternatives
- Ability to communicate clearly and effectively, both verbally
and in writing, across a variety of audiences
- Solid time management skills and the ability to organize,
prioritize and perform multiple tasks simultaneously
- Professional and effective interpersonal skills
Keywords: Flagstar Bank, Sun City West , Home Lending Branch Manager, Executive , Phoenix, Arizona
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