Portfolio Manager (Lead Information Technology Systems Specialist)

Company: Phoenix Police Department
Location: Phoenix
Posted on: April 24, 2024

Job Description:

ABOUT THIS POSITION

With more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. Whether you're an experienced professional or just starting your career, working in public service offers many rewards! Be a part of building the Phoenix of tomorrow.

The Information Technology Services (ITS) Department has an opening for a Portfolio Manager. In this role you will manage a business area portfolio, provide leadership and coordination within the Project Management Office (PMO). You will provide oversight to a team of project managers and business analysts, ensuring quality deliverables, adherence to PMO processes, and the project team's achievement of project goals. In this vital role you will also provide project management support, oversight, and leadership to facilitate issue resolution and risk mitigation.

Key responsibilities include:

• Portfolio deliverables, including status, financials, metrics, cross-project dependencies and risks, and portfolio scheduling.
• Ensure clear and effective communication of PMO roles & and responsibilities, processes, and value to senior management and colleagues.
• Actively engage in day-to-day operational activities within the PMO.
• Identify and address project risks, issues, and potential slippage in coordination with senior management.
• Ensure visibility and resolution of corrective action plans for "at risk" projects.
• Provide coaching and guidance to project managers and business analysts.
• Conduct project audits and checkpoint assessments to ensure proper project management.
• Establish and track KPIs, budget, and other constraints to deliver a high-quality service.
• Provide insightful reporting to the organization and Departmental Leadership Team.
• Continuously assess current practices and systems, driving performance improvement.
• Effectively capture and manage risks within the ITS PMO function, aligned with audit and organizational standards.
• Contribute to organizational learning and continuous improvement.
• Identify and report deviations from baseline, triggering exception reports and escalations when necessary.
• Manage projects utilizing PMO standard processes and tools.
• Other responsibilities as requested by leadership. Depending on assignment, this position may be eligible for a telework schedule at the discretion of the Chief Information Officer. You will be required to come into the office for meetings in the Phoenix metro area or to work on-site when assigned. Telework is subject to department need and could change in the future.
  
  IDEAL CANDIDATE
  
  
  • Proven experience in project management and portfolio management.
  • Excellent communication and collaboration skills for effective engagement with stakeholders and team.
  • Proactive and driven to enhance services and demonstrate value.
  • Strong attention to detail while maintaining a "big picture" perspective.
  • Ability to influence and drive change. Quick problem-solving ability, with the capacity to propose effective solutions.
  • Proficiency in defining new operating processes. SALARY
    
    Pay Range: $97,780.80 to $144,476.80/annually.
    
    Hiring Range: $97,780.80 to $131,040.00/annually.
    
    Pay Range Explanation:
    • Pay range is the entire compensation range for the position classification.
    • Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.
      BENEFITS
      
      A comprehensive benefits package is offered which includes:
      • Traditional pension with employer and employee contributions, click here for more details: Pension Information
      • 401(a) and 457 plans with employer contributions
      • Choice of generous medical HMO, PPO, or HSA/HDHP plans
      • Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
      • Wellness incentive of up to $720 annually
      • Dental, vision, and life insurance options
      • Employer paid long-term disability
      • Free Bus/light rail pass
      • Tuition reimbursement program up to $6,500 per year
      • Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
      • Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
      • Federal Student Loan Forgiveness offered through Savi For more details, visit: Unit 007 Benefits
        
        MINIMUM QUALIFICATIONS
        • Three years of experience developing, evaluating, using, and maintaining technical system hardware and software.
        • Bachelor's degree in computer science, math or a related field.
        • Other combinations of experience and education that meet the minimum requirements may be substituted.
        • The City job description can be found here .
        • All finalists for positions are subject to a criminal background check applicable to the department or position.
        • For information regarding pre-screening and driving positions, click here . PREFERRED QUALIFICATIONS
          
          The minimum qualifications listed above, plus:
          • Five years of experience directly supervising staff.
          • Five years of experience managing a portfolio of IT projects.
          • Three years of budgeting experience.
          • Current PMI Project Management Professional (PMP) certification.
            RECRUITMENT DATES
            
            Recruitment closes May 2, 2024. All materials must be received by 11:59 p.m. on this date.
            
            This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.
            
            HOW TO APPLY
            
            Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.
            
            During the online application process, you will provide responses to questions regarding your experience and qualifications (the system allows copy/pasting into the answer fields). Information you provide in these questions should align to the information in your resume. Information not consistent with your resume may not be considered when determining your education and/or experience level.
            
            WE ARE HERE TO HELP
            • Job interviews may be held by video or audio conference.
            • If you are in need of computer resources, click here for free options.
            • Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance. Click here for more information.
            • Explore other Employment Opportunities with the City of Phoenix .
            • Subscribe to receive e-mail notifications about new employment opportunities.
            • If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700 .
              REFERENCE
              
              Lead Info Tech Systems Spec, JC:09580, ID# 54134, 4/17/2024, USM, KA, Benefits:007.
              
              Building the Phoenix of tomorrow.
              
              #DoWorkThatMakesPhoenixWork
              
              City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

Keywords: Phoenix Police Department, Sun City West , Portfolio Manager (Lead Information Technology Systems Specialist), Executive , Phoenix, Arizona