RN Senior Manager, House Supervisor CCO
Company: Banner Health
Location: Sun City West
Posted on: June 24, 2022
Primary City/State:Sun City West, ArizonaDepartment
Name:Clinical Care OperationsWork Shift:NightJob Category:NursingA
network with resources for leaders with vision. Our leaders are at
the front of the health care transformation, planning the future of
Banner Health. If changing health care for the better sounds like
something you want to be part of, we want to hear from you.Clinical
Care Operations (CCO) is the hub of patient management for the
campus, providing relief staffing to clinical departments/units.
Several employee groups report to CCO, including clinical positions
such as RN House Senior Managers, SWAT RNs, and the Resource Team
(RNs, CNA's, PCAs, and HUCs), plus non-clinical roles such as
Transporters, Dispatchers, and Placement Liaisons.As a member of
our team, you will play a vital role in ensuring our patients
receive the best care possible. Join us today as an integral part
of a team!This is a part-time night shift position (24/hrs. per
week)Weekend and holiday rotation required.Enjoy an 18% night-shift
and a flat rate $3/hr. weekend shift differential when
applicable.Banner Del E. Webb Medical Center excels in providing
extraordinary health care to residents of the northwest Valley of
metro Phoenix and is recognized by U.S. News and World Report as
one of Phoenix's Best Hospitals. With 390 licensed beds, the
hospital provides a wide range of services, including acute medical
and surgical services as well as intensive care, emergency and
urgent care, inpatient/outpatient surgery, cardiac catheterization,
neurology, orthopedics, oncology, urology, pulmonary, obstetrics
and gynecology, extended care, outpatient diagnostic services,
acute and outpatient rehabilitation and adult behavioral
This position provides administrative supervision of campus
workflow, resource utilization and management, and operations for
all clinical and non-clinical departments during assigned shift.
Responds to facility emergency situations, initiates disaster
notification processes, facilitates patient placement and
communicates with media.
1. Assesses overall staffing effectiveness and adequate throughput
by ensuring the appropriate number, competency and skill mix of
staff are involved in the provision of needed health care services
according to census, acuity, and responsible use of labor
2. Responds to and assesses all codes and other crisis situations,
implements plan, and evaluates response. Understands and utilizes
the appropriate chain of command as needs arise.
3. Serves as a professional resource to patients, families,
physicians, and staff by prioritizing, mediating and resolving
concerns. Interprets organizational policies and facilitates
4. Interprets and ensures regulatory compliance of business entity
policy and procedures. Provides expertise and serves as a resource
to committees and departments.
5. Demonstrates an expectation and support for continuous quality
6. Demonstrates leadership through coaching, performance
evaluations, corrective actions and development opportunities to
create a culture of learning. Functions as a role model and
encourages staff to participate in their own development.
7. May be responsible for selection, orientation, on-boarding, and
8.This position must know the resources needed to resolve problems
and when to use them in order to facilitate facility operations,
particularly during off hours. Internal customers: All levels of
nursing management and staff, medical staff, and other health care
members for the purpose of integrating services, improving patient
care, ensuring effective communications and facilitating decision
making in clinical practice and business related issues. External
customers: Patients and families regarding patient care issues,
physicians regarding patient care, and JCAHO, state, federal and
community agencies regarding compliance with laws and regulations.
This position is pivotal for the organization in maintaining
effective patient care and throughput and facilitating patient,
employee and physician satisfaction.
BSN or MSN required for all new hires to the position after May 1,
2018. Incumbents in the position as of May 1, 2018 must possess a
strong knowledge of nursing and/or healthcare operations as
normally obtained through a bachelor's degree in nursing,
healthcare, or related field.
Requires a current RN license in state of practice. ACLS
certification required. (Note: ACLS is not required for incumbents
working in a Behavioral Health Hospital setting). PALS
certification may be required, based on facility assignment.
Must possess a strong knowledge and understanding of the provision
of clinical care as normally demonstrated through 3 years of
experience in an acute care setting. Requires excellent,
demonstrated verbal and written communication, negotiation, problem
solving and conflict resolution skills; high level and critical
decision making ability; comprehension of law, policies,
procedures, standards and practices. Must be effective in matrix
management. Employees working at Banner Behavioral Health Hospital
must possess an Arizona Fingerprint Clearance Card at the time of
hire and maintain the card for the duration of their
Additional related education and/or experience preferred.
Keywords: Banner Health, Sun City West , RN Senior Manager, House Supervisor CCO, Healthcare , Sun City West, Arizona
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