Senior Food Service Worker

Company: Banner Health
Location: Sun City West
Posted on: November 12, 2021

Job Description:

Primary City/State:Sun City West, ArizonaDepartment Name:Culinary & Nutrition-HospWork Shift:EveningJob Category:General Operations and Culinary ServicesTop Pay, Excellent Benefits & Fantastic Growth Opportunity!Make a difference in your life and Join Banner Now!The future is full of possibilities. At Banner Health, we're excited about what the future holds for health care. That's why we're changing the industry to make the experience the best it can be. Our team has come together with the common goal: Make health care easier, so life can be better. The future of health care starts here. If you're ready to change lives, we want to hear from you.The Culinary and Nutrition Services provide food services for patients and employees in the caf--. The Culinary and Nutrition Department is made up of a diverse cultural team. This is a great opportunity into the healthcare industry. As a member of our team you will work with top of the line industry equipment and enhance your organizational skills, time management, communication and problem solving abilities.As a Sr. Food Service Worker you will be a part of a cohesive team that strives to achieve premier patient services. You will be providing patients with excellent service and collaborate together with the Culinary and Nutrition Teams to support all customers. You will also part in all areas of the kitchen including tray preparation, meal service and delivery, and clean up to ensure quality is delivered.This is a Full Time position and hours run 2:00pm - 10:30pm and weekends are required. And you will enjoy an additional $1/hour weekend shift differential for all weekend shifts! We also offer an 18%-night shift differential for hours after 7pm!Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.Banner Del E. Webb Medical Center excels in providing extraordinary health care to residents of the northwest Valley of metro Phoenix and is recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. With 390 licensed beds, the hospital provides a wide range of services, including acute medical and surgical services as well as intensive care, emergency and urgent care, inpatient/outpatient surgery, cardiac catheterization, neurology, orthopedics, oncology, urology, pulmonary, obstetrics and gynecology, extended care, outpatient diagnostic services, acute and outpatient rehabilitation and adult behavioral services.POSITION SUMMARYThis position plans daily food production for assigned areas and produces all food items based on information obtained from caf-- menus, catering requests and any other approved source. This position also performs cashiering and customer service duties in retail areas to provide accurate revenue collection and to assist in providing high quality customer service to customers.CORE FUNCTIONS1. Plans food production timing and quantities. In the event of shortage, determines menu substitutions. Minimizes food waste with appropriate planning and tracking. Records food shortages and excess quantities in accordance with department procedure. May take inventories of all food products and settle catering and interdepartmental food charges in computer program.2. Prepares all food items according to standardized recipes. Adjusts recipe quantities for correct yields. Notifies supervisor of any problems relating to production.3. Provides service to customers, meeting standards and guidelines. Responds to customer complaints and assists with problem resolution, appropriately escalating issues to supervisor, as needed.4. Accurately records all sales in the Point of Sale System; transacts payments with customers. Stores, counts, deposits and maintains register cash and receivables in accordance with the policies and procedures of the facility. Runs reports to analyze sales and cash accuracy.5. Maintains par levels of food and supplies in assigned areas, orders and/or restocks items in accordance with established routines, rotates food stocks, checks freshness dates. Checks and logs food and equipment temperatures and reports any problems to the supervisor. Reads thermometers and follows safety requirements.6. Maintains all assigned stations, keeping them clean, well-stocked, and attractive at all times. Cleans and sanitizes dishes, flatware, trays, cups, glasses and cooking utensils. Also cleans and sanitizes designated equipment and kitchen areas disposing of all waste materials.7. May also provider full-range of catering/special event services.8. This positions works under general supervision and possesses a strong knowledge in cooking and food preparation skills and possesses the ability to resolve complex issues autonomously. This position is in contact with patients, other food service department personnel, hospital staff, visitors and families. This position must have excellent customer service skills and be able to resolve customer issues at the point of contact. This position must also function effectively in the absence of direct supervision, demonstrating good judgment.MINIMUM QUALIFICATIONSHigh school diploma/GED or equivalent working knowledge.Must be able to learn food handling regulations and pass certification tests as required.This position requires the knowledge and abilities in upscale food production normally acquired with two or more years of similar work experience in production cooking, plus a solid understanding of cooking principles, menu substitutions and recipe modifications. This position requires effective interpersonal communication skills, a friendly customer service attitude and the ability to accurately calculate and count change rapidly and repetitively. This position also requires the ability to function autonomously, exercising good judgment and organizational skills.PREFERRED QUALIFICATIONSAdditional related education and/or experience preferred.

Keywords: Banner Health, Sun City West , Senior Food Service Worker, Hospitality & Tourism , Sun City West, Arizona