Technical Product Manager
Company: American Express
Location: Phoenix
Posted on: January 9, 2026
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Job Description:
At American Express, our culture is built on a 175-year history
of innovation, shared values and Leadership Behaviors, and an
unwavering commitment to back our customers, communities, and
colleagues. As part of Team Amex, youll experience this powerful
backing with comprehensive support for your holistic well-being and
many opportunities to learn new skills, develop as a leader, and
grow your career. Here, your voice and ideas matter, your work
makes an impact, and together, you will help us define the future
of American Express. How will you make an impact in this role? •
Drives the defined enterprise cloud product vision, strategy,
roadmap, goals; develop requirements and evangelize stakeholders
and peers to gain alignment and engagement. • Establishes the
strategic approach for the management and monitoring of a product
based on broad functional goals. Responsible for prioritization of
features and capabilities. • Reviews the identified technical
problems and solutions delivered by the team. Accountable for
accurate and timely identification of risks, issues and changes
required for their products. • Contributes to department strategy
and goals. Leads in conducting research and analysis, understands
the competitive landscape and the industry environment. Develops
operational strategies as they relate to research and analysis.
Develops highly complex recommendations for product enhancements
for their respective products. • Owning key stakeholder
relationships across journey experience, compliance, engineering,
program management and leadership team. • Create product related
awareness and marketing materials and evangelize the product and
product strategy. • Collaborate with Engineering, Operations, and
product team members on a day-to-day basis to define and implement
roadmaps for enterprise cloud. • Collaborate with partner teams
(Information Security for example) to understand the requirements
and integrate into the roadmaps/sprints/releases. • Establish
feedback loop with customers to incorporate product enhancements to
increase cloud platform services adoption. • Be a promoter of the
Cloud platform services to the American Express community and put
continuous measures to increase Customer Net Promoter Score.
Minimum Qualifications: • 5 years of experience in Product
Management driving cloud infrastructure product delivery. AWS cloud
experience required. • BS in Computer Science or equivalent
experience, MBA a plus. • Experience building enterprise scale
technical product requirements and delivery of private/public cloud
services. • Technical experience and good understanding in
Kubernetes, Serverless, Databases, compute, network, storage,
security, and CI/CD tools. • Understanding of application
development ecosystem across several languages (Go, Python, etc.)
and ability to drive the developer requirements across cloud
product services. • Understanding of Continuous Integration and
Continuous Delivery tools integration with cloud services. •
Distill a complex set of requirements into defined deliverables.
Salary Range: $103,750.00 to $174,750.00 annually bonus benefits
The above represents the expected salary range for this job
requisition. Ultimately, in determining your pay, we’ll consider
your location, experience, and other job-related factors. We back
you with benefits that support your holistic well-being so you can
be and deliver your best. This means caring for you and your loved
ones physical, financial, and mental health, as well as providing
the flexibility you need to thrive personally and professionally: •
Competitive base salaries • Bonus incentives • 6% Company Match on
retirement savings plan • Free financial coaching and financial
well-being support • Comprehensive medical, dental, vision, life
insurance, and disability benefits • Flexible working model with
hybrid, onsite or virtual arrangements depending on role and
business need • 20 weeks paid parental leave for all parents,
regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with
nurses and doctors (depending on location) • Free and confidential
counseling support through our Healthy Minds program • Career
development and training opportunities
Keywords: American Express, Sun City West , Technical Product Manager, IT / Software / Systems , Phoenix, Arizona
