Referral Testing Specialist
Company: Sonora Quest
Location: Sun City West
Posted on: October 7, 2021
Primary City/State: Phoenix, Arizona Department Name:
Sendouts-Ref Lab Work Shift: Day Job Category: Lab Support POSITION
SUMMARY The Referral Testing Specialist I is responsible for
packing and shipping, following all federal and company regulations
and policies, all specimens that are sent to non-Papago performing
locations. Manages work flow of outgoing specimens and will monitor
for incoming time sensitive or returning samples that require
further testing. Completes tasks to add, return or clarify specimen
and order issues. Acts as resource regarding referral tests for
other departments. Performs all functions according to established
policies, procedures, regulatory and accreditation requirements, as
well as applicable professional standards. CORE FUNCTIONS 1.
Retrieves and sorts specimens to be transported to a referral
laboratory. Packages and ships referral specimens in accordance to
all applicable federal and state transportation guide lines. 2.
Maintains advanced knowledge of specimen requirements for both
in-house and referred testing. Recognizes sample quality, quantity
and transportation temperature requirements for all referred
testing. 3. Responsible for resolving complex referral testing
issues, including TIQ resolution, missing or lost specimen
investigations and TASK resolution. 4. Accountable for monitoring
insurance and billing information for accuracy and determines if
additional information is required to prevent inaccurate billing.
5. Uses prioritization and multitasking skills and tools to assure
all daily assignments are completed within accepted time frames. 6.
Assists in the training of new employees and aids in the
development and validation of all TSO procedures. MINIMUM
QUALIFICATIONS - Minimum age requirement of 18.
- High school graduate or have achieved equivalency.
- Demonstrated intermediate level PC skills.
- Basic medical terminology and specimen type recognition.
PREFERRED QUALIFICATIONS - Familiarity with Lean or Six Sigma
- Additional related education and/or experience.
- Twelve (12) months clinical laboratory experience or
Keywords: Sonora Quest, Sun City West , Referral Testing Specialist, Other , Sun City West, Arizona
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