Patient Service Representative - Bilingual (Spanish Speaking)

Company: IronRod Health
Location: Phoenix
Posted on: September 4, 2024

Job Description:

About IronRod HealthIronRod Health is an innovative healthcare services company that delivers premium cardiac device services via remote monitoring, in-clinic follow-ups, and hospital services. Our mission is to deliver premium care with efficient, timely service that improves patient outcomes while reducing costs and risk for physicians, hospitals, and cardiac device companies. We are a young, rapidly growing company, offering exciting career opportunities, with competitive pay and benefits. We are building a championship team and are looking for people willing to put in the hard work it takes to deliver success. To learn more about the company visit www.ironrodhealth.com*This role is onsite in Phoenix, AZ*Call Center EnvironmentJob descriptionThe Patient Specialist position is responsible for educating patients regarding home monitors and providing on-going support.The Patient Specialist Responsibilities would include but not limited to:Meet outbound of call volume quotaManage client accountsComply with HIPAA regulationsAccurately log daily activityProvide detailed precise notations of patient conversationsResponsible for educating PTs regarding remote monitoringEnrollment of PT information and equipment orderingTechnical support knowledge of remote monitorsAssist with remote monitor set up and maintaining connectionAbility to multitask and provide highest quality of serviceDiscuss general insurance coverage with patientsInsurance verification and check benefitsEducation, Work Experience and Requirements:Bilingual (Spanish)Professional CommunicationProficient in Microsoft Office ToolsMinimum of 2 years of customer service and/or sales experienceHigh School Diploma or equivalentWhat we offer:Competitive pay, ongoing training opportunities and significant career advancement potential.Compensation details: 18-22 Hourly WagePI31114894d2cd-25660-35455870

Keywords: IronRod Health, Sun City West , Patient Service Representative - Bilingual (Spanish Speaking), Other , Phoenix, Arizona