Business Systems Analyst - Bank Operations
Company: Disability Solutions
Location: Phoenix
Posted on: April 19, 2024
Job Description:
Job Title:Business Systems Analyst - Bank
OperationsLocation:Block 23What you'll do:As the Business Systems
Analyst, you will work closely with business partners, vendors, IT
Product Owners, other Systems Analysts, implementation team, and IT
Developers to define requirements and deliver effective business
systems and solutions for applications. You will support
applications implementation and upgrade, perform issue
troubleshooting and drive resolution working with vendor, business
partners, and other IT teams for Bank Operations systems.What we
are looking for: Duties & Responsibilities
- Support bank operations applications and their dependencies.
Responsibilities include requirements gathering, supporting
solutioning, installation, configuration, administration,
designing, building, testing, troubleshooting, and maintaining
simple to complex applications
- Support solution delivery lifecycle including detailing
requirements, features, collaborating with IT developers, vendors,
business teams, implementation team, supporting testing efforts,
facilitating business testing, and supporting deployment
efforts
- Participate in the Change Management process for the
applications
- Manage assigned work through Tickets, Incidents and Project
work
- Develop Application Runbooks for the supported application
families
- Providing front-end support to clients and colleagues in other
departments.
- When needed, provide training to end users and/or other IT
personnel
- Review current documentation for the applications and update as
appropriate
- Collaborate closely with the wider technology teams to
coordinate interdependencies and resolve issues and understand
overlaps of teams and applications
- Involved with support activities for existing solutions,
including regular business interactions and facilitating delivery
of improvements and bug fixes as required.Requirements
- Bachelor's degree or relevant equivalent experience
- 4+ years of experience in IT
- Minimum 2 years' experience in application support,
professional services, and/or QA
- 2+ years of experience writing functional and/or technical
requirements for software implementations
- Experience translating business needs into system requirements
and configurations
- Good communication skills with any type of audience, internal
(all levels)/external (to include vendors - Sales/Technology)
- Knowledge of the Software Development Life Cycle
- Good understanding of Problem Management processes
- Understanding of Incident Management processes, including Root
Cause Analysis processes and documentation
- MS Azure and other cloud experience preferred
- Familiar with networking concepts
- Familiar with Active Directory, Security Groups and Service
AccountsOther Requirements
- Familiar with Agile methodologies and Project Management
processes
- Experience of Tableau, Power BI, or similar tools
preferredBenefits you'll love:We offer all the important things
you'd want - like competitive salaries, an ownership stake in the
company, medical and dental insurance, time off, a great 401k
matching program, tuition assistance program, an employee volunteer
program, and a wellness program. In addition, you'll have the
opportunity to bolster your business knowledge, learning the ins
and outs of how successful companies operate and manage their
finances, giving you invaluable hands-on experience to help grow
your career!About the company:Western Alliance Bank is a wholly
owned subsidiary of Western Alliance Bancorporation. Alliance Bank
of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank,
First Independent Bank, and Torrey Pines Bank are divisions of
Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western
Alliance Bank company.Western Alliance Bancorporation is committed
to equal employment and will consider all qualified applicants
without regard to race, sex, color, religion, age, nation origin,
marital status, disability, protected veteran status, sexual
orientation, gender identity or genetic information. Western
Alliance Bancorporation is committed to working with and providing
reasonable accommodations for individuals with disabilities. If you
are an individual with a disability and require a reasonable
accommodation to complete any part of the application process
and/or need an alternative method of applying, please email
HR@westernalliancebank.com or call 602-386-2488. When contacting
us, please provide your contact information and state the nature of
your accessibility issue. We will only respond to inquiries
concerning requests that involve a reasonable accommodation in the
application process.-- Western Alliance Bancorporation
Keywords: Disability Solutions, Sun City West , Business Systems Analyst - Bank Operations, Professions , Phoenix, Arizona
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